How do I speak to a human?
Our friendly box office team is here to help! Available Monday – Friday, we’re ready to assist with all of your enquiries.
Call a member of the Flock on: 07 5616 8914
What are the Box Office opening hours?
Monday – Friday: 10am – 5pm
Can I transfer dates?
Tickets are non-transferable so please check your order carefully when making a purchase.
Can I get a refund?
Tickets are non-refundable so please check your order carefully when making a purchase.
If we are booking tickets separately, how do we ensure we are seated together?
To request specific seating arrangements, we recommend booking as a group in one transaction or calling our Box Office team on 07 5616 8914.
How do I get my tickets?
Your tickets will be sent via the method of your choosing at time of purchase (email or text). Tickets will be scanned on arrival.
Venue Information
Is there on-site parking?
We don’t have parking on-site however we recommend parking at the Oasis Shopping Centre carpark, The Phoenician or alternatively catching an Uber, Taxi or the Light Rail.
What is the age limit?
Pink Flamingo Spiegelclub is a strictly 18+ venue. We require legal and current identification.
Is the venue wheelchair accessible?
The Pink Flamingo’s main auditorium is accessible by elevator but the venue does have some other accessibility limitations.
Please contact our friendly team on 07 5616 8914 prior to booking.
Is there an ATM at the venue
No we don’t have an ATM in the venue but drinks, merchandise and tickets can all be paid for electronically.
Is there a smoking area?
Our smoking area is outside the venue, anyone wishing to smoke will be given a pass-out.
Can I bring my baby/infant/child?
No, underage children are not permitted in the venue.
Entry, Food & Drinks
How do I order drinks?
Each table has a unique QR code for ease of ordering.
Alternatively, one of our wait team will be pleased to assit you.
Do you serve food?
YES. We have a full snack menu. This can be ordered in the venue.
How much is entry to nightclub?
We currently do not offer late night trading hours after 12am.
Events
How do I book a celebration package?
If you’re having a Birthday, Hens or Bucks – we want to celebrate it with you at The Pink Flamingo!
For more information click here
I'm having an event, how do I book?
For all event enquiries, please contact events@pfau.com.au and they will be in touch to discuss packages and options for special events.
Can I bring my own decorations?
Please discuss your event requirements with our Sales & Events Manager at events@pfau.com.au